|
Getting your Trinity Audio player ready...
|
The Enugu Electricity Distribution Company (EEDC) has charged electricity consumers in South-East to be vigilant and safeguard electricity installations and infrastructure within their environment against activities of vandals this Yuletide.
The Head, Corporate Communications, EEDC, Mr. Emeka Ezeh, gave the charge on Saturday in a Christmas message by the organisation.
Ezeh noted that self and communal vigilance on electricity installations/infrastructure had become imperative so that customers would continue to enjoy the services EEDC offer this festive period.
He, however, assured customers that its technical teams would be on ground during the Yuletide to attend to faults that might crop up during the period, adding that the company had equipped its technical teams for this purpose.
“Customers should report any fault by calling our 24/7 Call Center on: 084 700 100. Alternatively, they can send SMS/WhatsApp to 0815 082 6060 or 0815 082 6061,” he said.
The EEDC spokesman also encouraged customers with outstanding arrears to take advantage of the Arrears One-Time Settlement (OTS) Scheme which is ending on Dec. 31, 2022 and enjoy 30 per cent discount.
He said: “The OTS Scheme is an initiative introduced by EEDC to assist customers defrays their accumulated arrears.
“Both commercial and residential customers, bulk communities, metered and unmetered customers are eligible for this discount scheme.
“Customers of EEDC are encouraged to also take advantage of the innovative service support channels provided by the company to make customer experience enjoyable, these include the EEDC Connect App and Energy Pay among others.”
Ezeh also wished the company’s customers a merry Christmas celebration, and a prosperous New Year; assuring them of quality service before, during and after the festive period.
“We appreciate our esteemed customers for their support and cooperation through the year and we are assuring them of the company’s readiness to consistently improve on its services,” he added.
